Caregiver - Help People at Home - Summit County

Haven Home Care | Hiring Caregivers Across 14 Cities in Summit County

WHAT YOU'LL EARN

$18/hour — STNA license (active or expired)

$16-18/hour — HHA certificate or experience, based on interview

$16/hour — free training pathway

$19-20/hour — when you refer and care for a private pay client

10% extra on holidays.

Paid every 2 weeks. Direct deposit. W-2 job.

Drive time between clients is paid. Drive time to your first client or from your last is not.

YOUR PAY GOES UP

3 raises in your first 2 years — all based on performance:

90-day review: +$0.50/hour

1-year review: +$0.50/hour more

2-year review: +$1.00/hour more

That's $2.00/hour more if you hit all three.

Miss one? It carries over to your next review. You can still earn it.

Starting at $16/hour:

→ 90 days: $16.50 → 1 year: $17.00 → 2 years: $18.00

Starting at $18/hour:

→ 90 days: $18.50 → 1 year: $19.00 → 2 years: $20.00

If you start higher because of experience, your raises stack on top.

What earns a raise:

At your 90-day, 1-year, and 2-year reviews, you fill out an evaluation form. You grade yourself on 11 items first. Then you sign it. Then we grade you on the same items.

All 1s (highest rating) on every item? The raise is yours. Here's what counts:

SHOWING UP:

- Be on time

- Clock in and out (app or phone)

- Follow call-off steps if you can't make a shift

CLIENT CARE:

- Follow policies

- Accept clients that match the limits YOU gave us

- Report incidents within 24 hours

- Get good feedback from clients

- Don't be the reason a client leaves Haven. Most common reasons: frequent call-offs, no-call/no-shows. If a client leaves us because of you, it impacts your raise.

STAYING IN TOUCH:

- Answer office calls and texts quickly

- Send updated documents when we ask (insurance, license, training)

- Complete feedback forms when sent

Hit the standard? The raise is automatic. We don't hold it back from good caregivers.

EXTRA MONEY

$100 after 30 days with perfect attendance — every shift on time, zero call-offs.

$300 when you refer a caregiver who stays — $100 when they hit 60 hours worked, $200 more at 200 hours.

$75-$1,500 when you refer a private pay client, based on their hours.

Refer anyone you want — friends, family, neighbors — to work here or as a private pay client. The bonuses above apply.

FOUR WAYS TO GET STARTED

Option 1: You're an STNA (fastest)

$18/hour. Active or expired license — both work.

Timeline: 1-3 days if you move fast.

You already passed the state test, so you skip our written and skills test entirely.

Here's the process:

1. Apply with your STNA license number

2. Phone talk (20 minutes)

3. Short online questionnaire

4. Sign your paperwork online

5. Online orientation + document verification (30-40 minutes)

6. Fingerprinting

Option 2: You have an HHA certificate

$16-18/hour based on interview. Certificate must be 30+ hours, signed by RN (unless completed online).

Timeline: 5-8 days to working.

Here's the process:

1. Apply and send your certificate

2. Phone talk (20 minutes)

3. Short online questionnaire

4. Take the HHA test at our Cuyahoga Falls office (scheduled with you)

5. Sign your paperwork online

6. Online orientation + document verification (30-40 minutes)

7. Fingerprinting

Option 3: You have experience under a licensed nurse

$16-18/hour based on interview. You need 1+ year at one company where your supervisor was an RN or LPN. No certificate needed.

Timeline: 5-8 days after we verify your experience.

Settings where this applies:

- Nursing homes

- Hospitals

- Skilled home health agencies (Medicare-certified)

- Assisted living with licensed nurses on staff

This does NOT apply:

- Non-medical home care agencies (supervisor was a care coordinator or office manager)

- Private caregiving for family or friends

- Any setting where your supervisor was not a licensed nurse

Ohio requires Home Health Aides to have training OR supervised experience under a licensed nurse. We don't make this rule — the state does.

IMPORTANT — HOW WE VERIFY YOUR EXPERIENCE

Ohio law requires us to verify your experience by calling your former employer directly. They confirm your dates, that you worked there 1+ year, and that your supervisor was an RN or LPN.

This will NOT work if:

- Your former employer uses The Work Number or another third-party verification service (those services only confirm basic dates — they don't confirm RN/LPN supervision, which is what Ohio requires)

- The company has closed and no longer has records of your employment

- They can't or won't verify the details we need

If your old employer uses The Work Number, we cannot use this option for you. You may need Option 2 (HHA certificate) or Option 4 (free training) instead.

Not sure how your old employer verifies employment? Call their HR department before you apply, or text us at (330) 400-3423 and we'll help you figure it out.

Here's the process:

1. Apply — include your former employer's name, phone number, your RN or LPN supervisor's name and title, and the dates you worked there

2. We call your old employer to verify your experience AND confirm your supervisor was an RN or LPN

3. Once verified, we schedule your phone talk (20 minutes)

4. Short online questionnaire

5. Take the HHA test at our Cuyahoga Falls office (scheduled with you)

6. Sign your paperwork online

7. Online orientation + document verification (30-40 minutes)

8. Fingerprinting

We verify before the phone interview so we don't waste your time if we can't confirm your experience.

Not sure if yours counts? Text us at (330) 400-3423 and we'll help you figure it out.

Option 4: You're brand new — we train you free

$16/hour. No