UX Writing Intern

UX Writing Intern

Bask Health is a software platform that enables entrepreneurs, doctors, and healthcare businesses to launch, manage, and grow direct-to-consumer telehealth businesses. Our platform brings together patient experiences, clinical workflows, pharmacy operations, and commerce tools in one place. We're an entrepreneurial, product-focused engineering team that values ownership, technical excellence, and building software that solves real problems. Engineers work closely with product teams and company leadership, take features from idea to production, and have a direct role in shaping the platform. Engineering at Bask is AI-first and builder-led. We use tools like Cursor and Claude Code throughout development while maintaining high standards for reliability, testing, and software quality.

We're looking for a UX Writing Intern to join Bask Health and gain hands-on experience creating clear, intuitive, and useful content for digital products. Bask Health enables entrepreneurs, doctors, and healthcare businesses to launch, manage, and grow direct-to-consumer telehealth businesses. Our platform brings together merchant tools, patient experiences, clinical workflows, pharmacy operations, and commerce capabilities. As a UX Writing Intern, you'll work alongside product designers, content designers, product managers, and engineers to help improve how users understand and interact with our software. This internship is designed for students, recent graduates, and aspiring UX writers who want to develop practical skills in interface writing, content design, and user-centered communication. You'll support writing projects across different parts of the platform, including merchant onboarding, patient questionnaires, account settings, administrative dashboards, and other product features. Your work will involve writing and refining interface content such as button labels, form instructions, helper text, tooltips, error messages, confirmation messages, and empty states. You'll learn how UX writing differs from traditional marketing or editorial writing, with a focus on helping users complete tasks and understand what to do next. You'll work with experienced team members to understand how content fits into the overall product experience. You'll learn how interface language, visual design, and interaction patterns work together to make software easier to use. You'll also develop an understanding of how different audiences interact with Bask Health's platform. Because Bask operates in healthcare-related environments, you'll learn why accuracy, privacy, accessibility, and appropriate review processes are especially important for patient-facing content. You'll receive guidance on assigned writing projects and have opportunities to take increasing ownership of clearly defined tasks as your skills develop. We're looking for someone who enjoys writing, pays close attention to detail, asks thoughtful questions, and wants to build a career in UX writing or content design.

What You'll Do

• Support UX writing projects across Bask Health's software platform.
• Assist with writing interface copy for web-based product features.
• Create button labels, navigation text, and interface headings.
• Help develop clear instructions for digital forms.
• Support content improvements for merchant onboarding experiences.
• Assist with writing content for patient questionnaires.
• Help create helper text and explanations for account settings.
• Write draft error messages and validation instructions.
• Assist with confirmation messages and next-step guidance.
• Develop tooltips and contextual help for product features.
• Review existing interfaces to identify confusing or inconsistent language.
• Collaborate with product designers to improve interface comprehension.
• Work with experienced content designers to understand writing standards.
• Participate in content reviews and feedback sessions.
• Apply feedback to improve clarity, tone, and consistency.
• Learn and apply plain-language writing principles.
• Help maintain consistent terminology across product experiences.
• Support the documentation of reusable UX writing patterns.
• Contribute to content guidelines and terminology references.
• Learn how accessibility principles apply to interface writing.
• Collaborate with product managers to understand feature requirements.
• Work with engineers to understand how interface copy is implemented.
• Assist with reviewing implemented content for accuracy and consistency.
• Learn how user research informs content design decisions.
• Help identify opportunities to simplify complex instructions.
• Support content quality assurance before product releases.
• Maintain organized writing files and documentation.
• Complete assigned writing tasks with guidance and regular feedback.