GDOT IT Trainer/Content Developer

IT Application Training Consultant

Under broad supervision, conducts IT application training classes and develops/updates content for training materials. Owns assigned tasks. When teleworking or working remotely, consultant must have suitable internet connection and environment to comply with GDOT telework policies.

Required/Desired Skills

Skill - Required/Desired - Amount - Candidate Experience

Microsoft Office and Office 365 applications - Required - 5

BA/BS in communications, teaching, IT or similar field; or Associate Degree w/2 yr of IT experience; or IT Certifications w/4 yr IT experience - Required - 4

Work experience in IT technical training or with computers, technology, IT applications/systems, and/or end user client support. - Required - 4

Excellent verbal and written English language communication, presentation, and teaching skills - Required - 5

Able and flexible to travel within the State of Georgia to provide scheduled in-person training classes - Required - 1

Work experience in developing role-based end user training content for IT applications/systems - Highly desired - 4

Experience in instructional design, visual design, storyboarding, writing instructional text, audio scripts/video scripts - Highly desired - 2

Adobe Captivate - Highly desired - 2

TechSmith Camtasia - Highly desired - 2

Articulate 360/Storyline - Highly desired - 2

Microsoft Teams - Highly desired - 1

Work experience with maintaining training records within an LMS - Highly desired - 1

Oracle LMS/Cornerstone LMS - Nice to have - 0

Familiarity with ServiceNow - Nice to have - 0