Comfort Advisor

Comfort Advisor

Total Comfort has been proudly serving Minneapolis families for decades. Known for quality HVAC and plumbing service, Total Comfort is a leader in reliability, craftsmanship, and customer trust. Join Total Comfort — where Minneapolis expertise builds lasting success.

We are seeking a motivated, customer-focused Comfort Advisor to join Total Comfort. In this role, you'll meet with homeowners to assess their heating and cooling needs and recommend customized HVAC solutions that fit their homes, lifestyles, and budgets.

As a trusted advisor, you'll educate customers on system options, energy efficiency, and overall home comfort while guiding them through the sales process from the initial consultation to project completion. This is an excellent opportunity for a proven sales professional to grow their income and build a rewarding career with a trusted local brand.

Responsibilities

• Meet with homeowners in their homes to assess HVAC needs and recommend tailored comfort solutions.
• Educate customers on heating and cooling systems, energy efficiency, available services, and replacement options.
• Build strong customer relationships through clear communication, trust, and personalized recommendations.
• Prepare accurate, detailed sales proposals that align with customer needs and company standards.
• Present solutions, negotiate pricing, and close sales to meet or exceed revenue goals.
• Serve as the primary point of contact throughout the project, including follow-up visits to ensure customer satisfaction.
• Maintain accurate customer records, sales activity, and follow-up notes in ServiceTitan.
• Collaborate with office staff, installation teams, and leadership to ensure smooth project execution.
• Use Microsoft Office tools for reporting, documentation, and communication.
• Attend company meetings, product training, and vendor education sessions.
• Maintain required licenses and certifications.
• Work occasional evenings or weekends to accommodate customer schedules and seasonal demand.
• Maintain a professional appearance and represent Total Comfort positively at customer homes and job sites.
• Participate in the on-call rotation as needed to support customers.

Qualifications

• HVAC industry experience is a plus, but strong sales experience and a willingness to learn are welcome.
• Excellent relationship-building, communication, negotiation, and presentation skills.
• A customer-first mindset and the ability to recommend solutions that balance comfort, efficiency, and budget.
• Strong organizational skills, attention to detail, and follow-through.
• A stable work history demonstrating reliability, consistent performance, and a strong work ethic.
• High motivation, integrity, professionalism, and a results-driven attitude.
• Ability to work in attics, crawlspaces, and other residential environments and lift objects as needed.
• Comfort using technology and customer management systems, including ServiceTitan.
• Proficiency with Microsoft Office Suite.
• Valid driver's license.

Why You'll Love Working at Total Comfort

• Competitive Earning Potential: Grow your income through sales performance and opportunities to exceed goals.
• Comprehensive Benefits: Medical, dental, and vision insurance, plus a 401(k) with company match.
• Paid Time Off: PTO, company-paid holidays, and paid parental leave.
• Financial Protection: Life and disability insurance, accident coverage, and additional voluntary benefits.
• Career Growth: Opportunities to advance across more than 60 local brands within the TurnPoint Services platform.
• Training and Development: Product education, vendor training, and ongoing coaching to help you succeed.
• Modern Tools and Technology: Access to digital tools and systems that support efficient sales and customer management.
• Supportive Team Culture: Work alongside a team that values collaboration, integrity, respect, and customer satisfaction.
• Long-Term Opportunity: Build a lasting career with a trusted local brand backed by a growing national organization.
• Meaningful Impact: Help homeowners improve comfort, energy efficiency, and confidence in their heating and cooling systems.

If you're an experienced sales professional who enjoys building relationships, closing deals, and helping homeowners find the right solutions, we'd love to hear from you!

Join Total Comfort and turn your sales experience into a rewarding career helping families stay comfortable year-round.