Property Preservation Specialist

Property Preservation Specialist

Genstone is the holding company within The Fay Group, providing a broad suite of property services solutions to homeowners and real estate investment services to institutional clients nationwide. Through its network of specialized subsidiaries, Genstone offers property management, renovations, business purpose lending, real estate brokerage, title and escrow, home financing, and insurance services, as well as whole loan trading and the acquisition and sale of closed, performing mortgage loans. Built on a foundation of integration and execution, Genstone delivers turnkey support for property acquisition, improvement, and performance optimization. Its services are aligned to serve the full lifecycle of a real estate investment – whether for individual investors or large-scale portfolios – ensuring efficiency, transparency, and long-term value creation. By leveraging shared resources across The Fay Group, including legal, compliance, and technology infrastructure, Genstone provides scalable solutions that adapt to dynamic market conditions and help maximize asset returns for both homeowners and clients.

Reporting to the AVP, Property Preservation, the Property Preservation Specialist position is responsible for managing a diverse portfolio of pre-sale, Real Estate Owned (REO) and Federal Housing Administration (FHA) conveyance properties across multiple states. This role coordinates and oversees all aspects of property maintenance, including bid review, vendor management, code compliance and quality assurance. Additionally, this position ensures timely and accurate updates to internal and client systems, maintains data integrity and supports performance metrics through detailed documentation and proactive issue resolution. This role closely collaborates with cross-functional teams and ensures adherence to client service agreements to help maintain operational efficiency and service quality.

Qualifications Include:

• High School Diploma/ GED required; Bachelor's Degree in Business or related field preferred
• 1+ years' experience in property preservation, property management, construction, vendor management or quality control
• 1+ years' experience reviewing vendor bids, analyzing inspection reports and preparing invoices in accordance with client or regulatory standards preferred
• Familiarity with investor guidelines for FHA, VA, USDA, Fannie Mae and Freddie Mac preferred
• Ability to interpret and manage property data, bids and inspection reports in a fast-paced, deadline-driven environment
• Solid skills and experience in MS Word, Excel and Outlook
• Strong verbal and written communication skills
• Strong interpersonal skills
• Strong analytical skills
• Solid decision-making abilities coupled with sound judgment
• Strong time management skills
• Ability to prioritize numerous tasks and manage shifting priorities
• Client focused with strong execution skills and results orientation
• High-level of precision with attention to detail and consistency
• Flexible, open to change, ability to learn new things quickly
• Ability to work in a collaborative environment and provide guidance for working groups

Featured Benefits:

• Medical, Dental and Vision Insurance
• Company Paid Life Insurance
• Disability Insurance
• Pet Insurance
• 401k Program with Employer Matching
• 3 Weeks Paid Time Off (PTO)
• Paid Holidays
• Wellness Initiatives
• Employee Assistance Program
• Compensation: The hourly range for this position is between $17.00 to $21.50 hourly. This position is eligible for an annual discretionary bonus.

Fay Cares! The Fay-Genstone Foundation was established to fulfill the philanthropic mission of The Fay Group employees to serve the communities in which they live and work. Our employees make voluntary contributions to the Foundation. Each quarter, their contributions are donated to organizations focused on improving education opportunities, combating poverty, and supporting military service members and first responders.

At Fay, we believe that the best ideas come from having a team that is diverse in backgrounds, experiences, and perspectives. We strive to ensure each of our employees feels valued, respected and included, and is presented with equal opportunities to be successful. Fay is an equal-opportunity workplace. The Fay Group and affiliated companies participate in E-Verify. For more information go to www.dhs.gov/E-Verify.