Senior Designer

Senior Designer

Reporting to the Assistant Director, Brand Creative, this position serves as a senior creative on the Brand Creative team within the Strategic Marketing and Communications Department. The Senior Designer creates original, strategic, and on-target visual communication concepts and executes design across digital and print for MAC's brand and revenue-generating programs.

This role directs contractors and freelance resources in the execution of strategic creative deliverables. The Senior Designer serves as a subject matter expert for all MAC/MSP branding assets, develops and maintains brand and creative standards, and ensures work meets production, quality, brand, and cost standards.

The Strategic Marketing and Communications Department stewards a consistent brand voice, activates the brand to engage key constituents, and supports non-aeronautical revenue growth and passenger engagement through strategic campaigns grounded in research and analytics.

Relationships

• Reporting Relationship – Reports to the Assistant Director, Brand Creative.
• Supervision – Directs contractors and freelance creative resources.
• Organizational – Frequent contact with SM+C team members, Marketing Strategists, and internal MAC client departments; occasional contact with MAC directors and senior staff.
• External Partners – Frequent contact with vendors, printers, photographers, illustrators, agency partners, and other outside creative resources.

Job Duties

• Concept and Create Visual Communications
• Create strategically focused, original and audience appropriate visual communication concepts.
• Develop concepts and execute layout designs for artwork and copy into various forms of visual communication media.
• Research, select, and secure illustrative/photographic material to support design work.
• Finalize layouts for final production in various forms — digital and print.
• Obtain client approval by presenting final layouts, storyboards, and illustrations, and respond to client commentary and requests.
• Manage Projects
• Provide work direction to contractors and freelance resources as needed.
• Manage multiple projects simultaneously with internal and external resources.
• Steward the Brand and Standards
• Develop, amend, and maintain brand and creative standards.
• Act as subject matter expert for all MAC/MSP branding assets.
• Meet department work standards by following production, productivity, quality, brand guidelines, and customer service standards.
• Meet department cost standards by monitoring expenses and project budgets.
• Manage content assets: file naming, tagging, usage rights, file storage, and maintenance.
• Continuous Improvement and Professional Growth
• Commit to continuous process improvement for quality results by studying, evaluating, and re-designing processes as needed.
• Update job knowledge through educational opportunities, professional publications, and participation in relevant organizations.
• Enhance department and organization reputation by accepting ownership for accomplishing client requests in support of the Enterprise Strategic Plan.
• Other duties as assigned.

Competencies

• Customer Focus - Building strong customer relationships and delivering customer-centric solutions
• Manages Complexity - Making sense of complex, high quantity, and sometimes contradictory information to effectively solve problems
• Decision Quality - Making good and timely decisions that keep the organization moving forward
• Resourcefulness - Securing and deploying resources effectively and efficiently
• Ensures Accountability - Consistently achieving results, even under tough circumstances
• Collaborates - Building partnerships and working collaboratively with others to meet shared objectives
• Values Differences - Recognizing the value that different perspectives and cultures bring to an organization
• Communicates Effectively - Developing and delivering multi-mode communications that convey a clear understanding of unique needs of different audiences
• Persuades - Using compelling arguments to gain the support and commitment of others
• Courage - Stepping up to address difficult issues, saying what needs to be said
• Instills Trust - Gaining the confidence and trust of others through honesty, integrity and authenticity
• Being Resilient - Rebounding from setbacks and adversity when facing difficult situations

Position Requirements

• Minimum Requirements
• A bachelor's degree in Design, Art, Fine Art, or a related field. In lieu of a degree, fourteen (14) years of professional design experience.
• Minimum of ten (10) years of professional experience as a Designer or Art Director.
• Minimum of five (5) years of experience managing internal staff or directing outside resources in the execution of strategic creative deliverables.
• Expert graphic design, art direction, and production design skills.
• Expert-level skills in Adobe Creative Suite and other visual communication tools.
• Advanced working knowledge of the Microsoft suite, including PowerPoint.
• Expert knowledge of printing processes, digital deliverables, DAM, and CMS systems.
• Experience developing, amending, and maintaining brand/creative standards.
• Strong problem-solving skills and the ability to work through ambiguity.
• Self-starter with strong coordination and project-management skills for assigned workload.
• Excellent communication and interpersonal skills.
• Ability to translate client objectives into strategic and effective communication tactics.
• Working knowledge of AI platforms (e.g., Copilot, Adobe, Gemini, and/or ChatGPT) for business applications.
• Ability to respond to emergencies 24/7, as needed.
• Valid driver's license and a reliable vehicle to commute between job sites.
• Desirable Requirements
• Agency experience in addition to in-house creative experience.
• Experience leading creative for revenue-driving programs and digital marketing initiatives.
• Experience in airport, aviation, hospitality, stadium, parking, or airline marketing.
• Experience working for or with public sector entities or governmental agencies.
• Knowledge of the Metropolitan Airports Commission and its programs, operations, and policies.

Benefits

Your health. Your time. Your future. Good pay is only the beginning.

See the many and generous benefits the Metropolitan Airports Commission offers to employees.