Production Subsurface Operator

Subsurface Laser Operator

At Crystal D, we do more than create beautiful crystal awards and gifts. We help turn emotions into memories! Every piece we produce celebrates an achievement, recognizes a milestone, or honors someone special.

We're looking for a Subsurface Laser Operator to join our Production team! If you're detail-oriented, enjoy working with your hands, take pride in producing high-quality work, and thrive in a team environment, we'd love to meet you!

What You'll Do

As a Subsurface Laser Operator, you'll play an important role in creating the high-quality crystal awards our customers know and love. You'll operate specialized laser equipment, ensure product accuracy, and work alongside fellow Memory Makers to keep production running smoothly.

Your day-to-day responsibilities will include:

• Set up and operate subsurface laser equipment to create high-quality crystal awards and gifts.
• Learn and utilize Vitro software to operate laser machinery.
• Read and follow production work orders and instructions to ensure customer specifications are met.
• Inspect finished products for accuracy, quality, and consistency.
• Handle crystal products carefully to prevent damage.
• Monitor production schedules and complete orders accurately and on time.
• Troubleshoot basic equipment issues and perform routine preventative maintenance.
• Maintain accurate production records and update order statuses.
• Keep your workspace clean, organized, and safe using 5S and lean manufacturing practices.
• Cross-train in other production areas and lend a hand wherever needed.
• Share ideas and work with your team to continuously improve quality, efficiency, and processes.

What We're Looking For

We're looking for someone who enjoys hands-on work, has a positive attitude, and takes pride in the details.

Qualifications and skills:

• High school diploma or equivalent preferred.
• Strong attention to detail and commitment to quality.
• Basic math and measurement skills.
• Comfortable learning new equipment, technology, and software.
• Ability to follow written instructions and production procedures.
• Strong problem-solving skills and willingness to troubleshoot equipment.
• Ability to adapt to changing priorities in a fast-paced production environment.
• Dependable, self-motivated, and willing to help teammates succeed.
• Ability to perform physical production tasks, including standing, sitting, lifting, reaching, and handling materials.

Previous laser operating or manufacturing experience is a plus, but a willingness to learn and a great attitude are just as important!

What Makes a Great Memory Maker?

At Crystal D, our core values guide everything we do:

• Integrity: We do what we say we'll do.
• Quality: We continuously strive to improve.
• Respect: We treat others the way we want to be treated.
• Commitment: We're dedicated to the long-term success of our company.
• Passion: We bring energy and pride to the work we do.

We value team members who are dependable, eager to learn, willing to pitch in, and excited to make a difference.

Why You'll Love Working at Crystal D

We believe our Memory Makers are what make Crystal D special! We offer a supportive, team-focused environment where your contributions matter and your hard work is appreciated.

Our benefits include:

• Medical and dental insurance
• Health Reimbursement Arrangement (HRA)
• Flexible Spending Account (FSA)
• Company-paid basic life insurance and long-term disability coverage
• 401(k) retirement plan with company match
• Paid time off (PTO) and paid holidays
• Employee recognition programs and opportunities to earn additional PTO
• Telemedicine and behavioral health resources
• Opportunities for cross-training, professional growth, and development
• A fun, collaborative workplace where we celebrate our Memory Makers!

If you're ready to join a team that takes pride in quality, teamwork, and creating meaningful products, we'd love to hear from you!