Assistant General Manager, Enterprise

Assistant General Manager, Enterprise Workplace Dining

Brooklyn, NY 11206

Overview

Salary Range $90,000.00 - $90,000.00 Salary/year Position Type Full Time Job Shift Day Travel Percentage None Category Restaurant - Food Service

Description

Assistant General Manager

Enterprise Workplace Dining

Green Top Farms is a New York-based food service company specializing in farm-fresh meals for enterprise workplace dining and corporate catering. We partner with leading companies to deliver elevated daily dining and hospitality experiences, using seasonal ingredients and thoughtful operations to create consistent, high-quality service at scale.

Our mission is to build a more sustainable and equitable food system, starting by reconnecting consumers and local farmers. We believe the results of strengthening that connection are better nutrition, tastier food, greater social justice, and reduced environmental impacts. Our menus reflect this attention to bringing nutritious, delicious food to those who need it most.

Position Overview

The Assistant General Manager is the General Manager's deputy for a high-volume enterprise dining account, responsible for running service across multiple concurrent points of service and for standing up new floors and service points as the account grows. You will manage daily execution across serveries, cafes, pantries, beverage bars, and the executive suite, supervise the conference and meeting floors, lead the floor and point-of-service supervisors beneath you, and step in to lead the account in the General Manager's absence.

This is a hands-on, multi-unit leadership role that blends operational execution, launch management, team development, and hospitality. We are looking for a candidate who is:

• A strong multi-unit operator who thrives running several points of service at once
• A leader of leaders who develops supervisors and front-line teams
• Calm and organized through new-floor openings and launch timelines
• A clear communicator who manages client and executive stakeholders across floors

The ideal candidate takes ownership of team performance, guest experience, and cost, and is ready to grow toward a General Manager role.

Responsibilities

Multi-Point-of-Service Operations (30%)

Run daily service across every point of service.

• Oversee daily service across multiple concurrent points of service, including serveries, cafes, pantries, beverage bars, and the executive suite
• Maintain consistent standards, presentation, and guest flow across all points of service
• Coordinate and flex shared labor across floors to match demand throughout the day
• Serve as manager on duty and lead the account when the General Manager is out
• Monitor service flow and resolve bottlenecks and issues across floors in real time

New Floor & Service Point Launches (25%)

Guide the launch of new floors and service points.

• Support the opening of new floors and service points, owning launch timelines from build-out through go-live
• Confirm equipment, servery, and station readiness in partnership with culinary and operations
• Plan and ramp staffing for each new point of service, including training to open
• Run soft launches and stabilize service, standards, and flow after opening
• Partner with the client and the design and culinary teams through each launch

Conference & Meeting Floor Service (15%)

Own hospitality on the conference and meeting floors.

• Supervise catering and hospitality service on the conference and meeting floors
• Coordinate executive, meeting-room, and event service day-of with the client
• Uphold elevated standards for executive and VIP dining
• Partner with culinary and catering on setup, execution, and breakdown

Team Leadership & Development (20%)

Build and lead the floor leadership team.

• Lead and develop floor leads and point-of-service supervisors, not only front-line staff
• Facilitate hiring, onboarding, and training on service standards across all points of service
• Provide coaching, feedback, and performance management
• Build schedules and manage headcount across multiple floors
• Foster a positive, accountable, and team-oriented culture

Standards, Safety & Compliance (10%)

Uphold standards across every floor.

• Maintain cleanliness, organization, and safety across all points of service
• Ensure compliance with food safety and workplace safety standards
• Build and enforce service SOPs, and take on additional responsibilities as needed

Required Qualifications

• 5+ years of experience in hospitality, food service, or workplace dining, including managing multiple service points or leading supervisors
• Experience opening or launching new service locations, floors, or points of service
• Experience managing labor and cost targets in a high-volume environment
• Strong understanding of service standards and guest and client experience
• Excellent leadership, communication, and organizational skills
• Ability to manage multiple priorities and locations at once
• A commitment to personal accountability and continuous learning
• Comfortable using Google Workspace or Microsoft Office

Preferred Qualifications

• Experience in enterprise workplace dining or corporate food service
• Experience supervising conference, meeting, or executive catering
• Food safety certification (ServSafe or equivalent)
• Familiarity with scheduling, inventory, reporting, or operational systems
• Associate's or Bachelor's degree or equivalent experience

Key Competencies

• Multi-unit operational leadership
• Launch and opening execution
• Leader of leaders and team development
• Client and executive stakeholder management
• Accountability and problem-solving

Role Details

Title: Assistant General Manager, Enterprise Workplace Dining

Job Type: Full-time, Salaried (Exempt)

Location: Onsite (NYC)

Schedule: Primarily Monday through Friday; occasional evenings and weekends as needed for events

Reports to: General Manager

Compensation: $90,000 + bonus eligibility through our Green Shares employee bonus program

Benefits

• Medical insurance
• Sick leave
• Paid time off that increases with tenure
• 401(k)
• Daily family meal
• Potential for bonuses through our Green Shares employee bonus program
• Eligibility and details subject to company policy

Equal Opportunity Statement

Green Top Farms is an equal opportunity employer and is committed to fostering a diverse and inclusive workplace. We do not discriminate on the basis of race, color, religion, creed, gender, gender identity or expression, sexual orientation, national origin, age, disability, marital status, citizenship status, veteran status, or any other characteristic protected by federal, state, or local law, including the New York State Human Rights Law.

We are committed to providing reasonable accommodations for qualified individuals with disabilities and for religious observances, in accordance with applicable laws